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AutoPing issue

Posted: February 19th, 2013, 10:01 am
by digitlman
So, we have a VPN router, and occasionally the circuit goes down, and after a router reboot on our side, all is fine. After the router power cycles, it can take 3-4 mins for the circuit to come up again.

I have the AutoPing to ping the far end of the circuit:
I have the frequency set for 10, and fail count 20.
Mode is single, and action is cycle once.
On Monday morning I was alerted by our monitoring software, which pings that same IP, that it was down. I waited 10 mins, then took a look at the iboot's web page - no indication that it saw the error.

I manually cycled the iboot.

I do recall rebooting the iboot after I made the above changes.

Why didn't it work?

Re: AutoPing issue

Posted: February 19th, 2013, 5:17 pm
by DP_Sam
What revision of iBoot-G2 do you have?
Is it possible the iBoot could still ping the ?
(but the monitoring software could not?)
Did you refresh the webpage view on the iBoot before manually cycling it?

Re: AutoPing issue

Posted: February 20th, 2013, 10:21 am
by digitlman

I don't know if it could or there was way to ssh or telnet to the device and run a ping from there?

It is possible that the monitoring software was giving a false alarm.

I logged into the webpage view and I think I refreshed it again. After 10 mins, I manually cycled.