Cloud service won't return code...

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earroyo
Posts: 1
Joined: April 14th, 2014, 10:35 pm

Cloud service won't return code...

Post by earroyo » April 19th, 2014, 10:17 am

I have a G2 running firmware 1.21.100. When I try to activate the cloud services I don't get a return code. I just see...

Activation Code: Registering with Cloud Server. Please Wait

Suggestions?

Thanks

-Edgar

DP_Sam
Posts: 124
Joined: January 21st, 2010, 9:39 am
Location: Allendale, NJ
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Re: Cloud service won't return code...

Post by DP_Sam » April 21st, 2014, 8:56 am

I am sorry to hear you are having issues with the cloud beta.
I am sure I can help.

After checkin the box, and clicking save...
The unit will attempt to connect to the cloud server at iBoot.co to get the code for you to register.
The most likely issue is internet access.
Be sure the ipaddress, subnet and gateway in the iBoot-G2 are correct for your network.
(my best guess is the gateway is still the default of 192.168.1.1)

See what your PC is using if you are not sure.
(Run a PC command prompt and type ipconfig /all )
Sam Savoye
Dataprobe Tech Support
SSavoye@Dataprobe.com

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